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Service & Repair Requests
Repair Request Process
If your device is malfunctioning or requires repair, follow these steps to submit a repair request:
1
Fill out the Repair Request Form
Please provide the device serial number, purchase date, a description of the issue, and your contact information.
2
Confirmation and Service Arrangement
Our customer service team will contact you shortly to confirm the service arrangement.
3
Shipping the Device
Based on the instructions provided, you may need to send the device to our service center or schedule a pickup (available in specific regions).
4
Repair Completion and Return
Once the repair is completed, we will ship the fixed device back to you at no charge.
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